I walked in the store on a late Tuesday afternoon while returning from a business meeting in Jacksonville driving back to Tampa.
I had no intention of actually making a purchase that day but was seriously considering an Indian Chieftain and having done a lot of research. Andy Phillips was very great to work with in making a fair deal for my trade and closing the sale on the new bike.
I felt the Indian Ocala team was very fair and went the extra mile to ensure I was getting best value for my trade, buying the new Indian and setting up my new bike to my requirements. The unplanned service process as a result of the Polaris recall Break master Cylinder was done smoothly and the bike was ready as promised. All accessories were installed as promised.
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I also, want to add a special thank you to Robert from the service team for taking a great amount of time to set-up, test and show me how to operate all of the nice features of the bike. I would highly recommend your dealership to my friends and neighbors. I look forward to many years of service support from your team.
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Again, thank you for an outstanding sales service experience and a great job winning my business. Rachid Mehdaova, new proud member of the tribe!! They are a tremendous asset not only to your business and clientele, but also to the industry they represent.
I look forward to being a repeat customer.
I looked at and test rode Honda's, Yamaha's, Kawasaki's, and Harley's. I compared prices, performance, features, and looks and the new Indian Chieftain is the winner. My Chieftain came with more standard features, top engine performance, smoothest shifting transmission, and rides and handles like a dream.
All this at a price no other motorcycle company can beat. Indian is back and looks like its here to stay.
Now that my background is out of the way lets discuss my experience at Indian Motorcycles of Ocala. Hang with me if your interested in a cruiser or bagger because I am just a regular guy writing a review and have lots of information to pass on. My salesman Brian was top notch! Never was pressured, talked to me like we were old biker buddies and made my wife comfortable discussing the riders course in which she will take in three weeks, with Brian.
Everyone on the sales floor were very welcoming and created a laid back feeling. Only negative comment I must point out is please close your roll top doors and let the air conditioning run free!!!
Close in the summer open in the winter!! I took two big V twin Harley's in for trade and the entire staff worked hard to "make the deal". I have said if Indian is going to make it they need a superior product and dealers that are willing to give " fare " trade on bikes. Indian also needs to get Harley riders off Harley's and on to Indians.
This dealership is a model example of how that's done. Even if they make little or nothing on my trade, what did they accomplish here? They took a 15 year devoted Harley rider and put him on an Indian by offering superior product ,amazing incentives and just as important a motivated team at Ocala Indian to seal the deal and put another unit in the sold column for Indian Motorcycles.
I no longer have a Harley and will never own one again if Indian Motorcycles keeps offering the superior bikes that they have launched in and superior dealerships like Indian Motorcycles of Ocala. If your a biker and like cruisers and baggers go to the dealership and take a test ride.
It takes a few hours but well worth it. I put down a deposit on my lunch break, knowing I did not want this bike to be "The one that got away" story. I was out the door by pm on a Saturday. Andy helped me with the finance,He made it painless. After a few days my rear tire was low.
After I checked it closer there had been a nail in it for a while.
I made one call to Tony the manager, thinking this one's on me, but to my suprise Tony said bring it in! Tony covered the tire replacement, the service department was great and I missed no time from work. If you are looking for a great motorcycle and.